Rain will not hurt Our jumps…
However, on the chance of rain, you reserve the right to cancel for a 100% refund prior to your event. If you are canceling the day before there must be a 50% chance or greater in order to receive a full refund (otherwise deposit will be refunded as rental credit only). A rental credit on your account can be claimed up to one year from cancellation date.
If you do not cancel 24 hours before your rental date but decide to cancel when we show up to your event, a $20 fee will be charged to your account and your deposit will be credited towards a future rental. You are given the flexibility of canceling the morning of your rental— and at least 3 hours prior to your start time— for your deposit to be credited to your account. Otherwise, cancellations made less than 3 hours prior will be subject to the $20 fee.
A little rain is okay and still safe to use, but ultimately we leave the decision up to you. Please keep in mind, if you choose to opt out of one of the options above, you will be charged the full cost of the rental once the rental is set up. Full price must be paid regardless of time used and remaining balance of rental is due prior to set up.
If it rains we kindly advise our customers to leave the inflatable plugged in and running regardless if it is being used or not. Rain makes the inflatables extra heavy, so leaving it up will minimize the amount of water on the rental.